How to Get Your Nepal Telecom eSIM Online: A Complete Step-by-Step Guide
Everything you need to go from registration to a working eSIM — without visiting a counter.
Getting a new mobile number used to mean waiting in long lines at a telecom counter. Nepal Telecom has introduced a fully digital process that lets you apply for a new prepaid eSIM from home. This guide walks through every step, including what to expect at each stage of the application dashboard.
Open the NT eSIM Portal
Registration & Email Verification
Create your account
Go to the NT eSIM portal and click the Register tab. Enter your email address and choose a strong password, then click Create Account. The system will immediately send a 6-digit OTP to that email address.
Tip: If the OTP doesn't appear in your inbox, check your Spam or Junk folder. The code is valid for 10 minutes only.
Verify your email with the OTP
Enter the 6-digit code from your email into the verification screen. Once confirmed, you will be logged in and taken to your dashboard.
KYC & Number Selection
Start your eSIM application
From your dashboard, click the Apply for eSIM button to begin the application process.
Choose your mobile number
Browse the available numbers or use the search box to find a specific pattern. Select the number you want and click Next to continue.
Fill out the KYC form and upload your ID
Complete the KYC form with your accurate personal and address details. You will also need to upload a clear, color photo of your identification document — front and back combined into a single file.
Important: Blurry or cut-off document images are the most common reason for application rejection. Ensure all text and photos on your ID are clearly visible before uploading.
Take a live selfie with your ID
You will be prompted to take a real-time photo of yourself while holding your ID document next to your face. This step is required for identity verification and cannot be substituted with a pre-taken photo.
Review, agree to terms, and submit
Carefully review all the details you have submitted. Check the box to accept the Terms and Conditions, then click Submit Request to send your application.
Admin Review
After submission, your application enters a manual review queue. A Nepal Telecom administrator will cross-check your submitted KYC details against your uploaded documents. Your dashboard timeline will show Request Review as the active stage.
If your status shows Withheld: You will receive an email notification. Log back into your dashboard to view the specific issue flagged by the admin, correct it, and resubmit — there is no need to restart the entire application.
Payment & Activation
Pay the application fee
Once your request is approved, the payment step unlocks on your dashboard. Click Proceed for Payment. The application fee is Rs. 90, payable through either of the following options:
Your payment status will update automatically on the dashboard once the transaction is complete.
Confirm your profile
After payment, click the Confirm My Profile button on your dashboard. This is a final acknowledgement that the KYC details you submitted are correct before the eSIM is generated.
Activate your eSIM
Click Activate My eSIM to provision your chosen number onto the Nepal Telecom network. This makes the number ready to use.
Download your QR code
Once activation is complete, your unique eSIM QR code is generated. Click the button to download it as a secure PDF directly from your dashboard. A copy of the same PDF will also be sent to your registered email address. Keep this file safe — it is your eSIM credential.
Installing the eSIM on Your Phone
Scan the QR code you downloaded using your phone's cellular settings. The exact path varies by operating system:
Go to Settings → Cellular → Add eSIM, then select Use QR Code and scan.
Go to Settings → Connections → SIM Manager → Add eSIM, then select Scan QR code and scan.
Follow the on-screen prompts on your phone to label the new plan. Once complete, your Nepal Telecom eSIM is active and ready to connect.
That's it! Your dashboard will show Completed status. Your new Nepal Telecom prepaid number is now live on the network.
